Frequently Asked Questions

Everything you need to know about shopping with Structured & Affordable.

What is the typical shipping timeframe?

We process all orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own for the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start the process.

Are your materials sustainably sourced?

We prioritize high-quality, durable fabrics that are ethically sourced. We believe in 'slow fashion'—creating pieces that are built to last rather than follow fleeting trends.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Can I modify or cancel my order after it is placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.